Our Pre-Order Program
OUR PRE-ORDER POLICY – FEBRUARY 2023Pre-orders for new items is a very important part of today’s hobby marketplace. Our Pre-Order program is designed so the modeler is assured of receiving a new product release upon its arrival. Remember, when we publish a new product on our website for pre-order, we indicate an approximate date when it will arrive. This estimated date is based on information from our sources for the product in question. Unfortunately, there may be unforeseen circumstances that can delay a product’s final arrival at our warehouse. As a retailer, we do not have any control over delays in the supply chain that could result in these delays. We do, however, guarantee our customers delivery of their pre-ordered items when they are finally released. When and if any such delays occur, we will contact you with a revised delivery date.